GENERAL TERMS & DISCLAIMER
The information on this site is provided solely for the purpose of providing information about the services offered by Anneke BRUURS E.I. under the commercial name “Domaine Les Filloux” (referred to as ‘operator’).
Who makes every reasonable effort to ensure that this information is correct at the time of admission, which does not prevent that incomplete, inaccurate or no longer up-to-date information can always be found on this site. ‘Operator’ reserves the right to supplement, amend, correct or remove the information offered at any time, without any notification and without this giving rise to any liability on the part of ‘operator’. ‘Operator’ expressly excludes any guarantee or guarantee in connection with the information provided insofar as legally possible and can in no case be held liable for any direct damage or consequential damage. The copyright on all offered information rests with ‘operator’ and this information can therefore not be reproduced or communicated without the prior and explicit permission of ‘operator’.
By visiting our (mobile) website, viewing the pages, making use of them and / or making a reservation through any platform, you acknowledge and agree to have read, understood and agreed the following terms and conditions (including the privacy statement ).
GENERAL SALES CONDITIONS OF ‘OPERATOR’
Conditions and details:
1. The price is free of reservation costs.
2. The ‘operator’ reserves the right to accept reservations for stays of less than three nights only by telephone, starting 14 days prior to the arrival date.
3. In case of a reservation, a deposit of 25% must be paid within 5 days to finalize the booking, in case of failing your booking may be cancelled. The remaining 75% of the amount and the tourist tax can be transferred later by bank transfer at least 14 days before arrival.
4. If canceled up to 14 days before the arrival date, the 25% deposit will be retained. Within 14 days until the arrival date, ‘operator’ can request the full amount in the event of cancellation.
Article 1
Except for special written stipulations from a person authorized to do so, the present general terms and conditions apply to all obligations of ‘operator’. These conditions are stated on the website. As a result, they have been brought to the notice in sufficient detail. The tacit acceptance appears to be sufficient from the visit to our premises or the receipt of our documents or performances.
Article 2
The services and rates are freely determined by ‘operator’, which reserves the right to change them.
Article 3
A tourist tax is applicable on top of the price of accommodation and additional services. The rate of this tax is set by the municipality and payable with the saldo at least 14 days before arrival.
Article 4
‘Operator’ can not be held liable for damage, destruction or theft of items from a guest staying at the property.
Article 5
The invoice is payable in cash, net and without reduction at the latest on the day of departure. In the event of non-payment, the amount due will be automatically increased by default interest at the conventional interest rate of 12% and with a flat-rate compensation of 10% with a minimum of 75 euros and a maximum of 1,500 euros per collection. Moreover, any late payment ‘operator’ allows to suspend all performances of any kind that is still running. If necessary, ‘operator’ can invoke the right to dissolve. These decisions can be taken by operation of law and without notice of default. All goods of the guest who are on the domain are retained until further guarantee of the payment of the amounts due. Any complaint about the quality of services received must be formulated within 3 days after delivery.
Article 6
DISPUTES – CONSUMER MEDIATION
In the event of a dispute between the Customer and the operator, both parties shall endeavour to resolve it amicably (the Customer shall submit a written complaint to the operator or, where applicable, to the operator’s Customer Relations Department).
In the absence of an amicable agreement or if the business fails to respond within a reasonable period of one (1) month, the Consumer, within the meaning of Article L.612-2 of the Consumer Code, may, if a disagreement persists, refer the matter free of charge to the competent mediator listed on the register of mediators drawn up by the Commission for the Evaluation and Control of Consumer Mediation pursuant to Article L.615-1 of the Consumer Code, namely:
La Société Médiation Professionnelle
Alteritae 5 rue Salvaing 12000 Rodez
Any dispute falls under the exclusive jurisdiction of the court in Guéret and unless otherwise provided by law, French law will apply. We reserve the right to waive this clause for collection.
Information about the GDPR and privacy
The complete privacy policy can be found on this link: https://www.lesfilloux.com/gb/welkom/privacybeleid/